Frequently Asked Questions - FAQs

Some FAQs that you have to face every day!

Who We Are?

Who we are?

We are BDIX Hosting Company. We Provide Domain, BDIX Business Hosting, Dedicated Server, VPS, RDP etc.

What Should I Choose BDIX Hosting?

BDIX Hosting Provide Domain & BDIX Hosting Services With Honestly and 24/7 Friendly Customer Support.

How long does it take to setup my account?

Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, We will setup within 24 hours.

Does BDIX Hosting charge any hidden fees?

We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.

What payment methods do you accept?

We accept a wide variety of payment methods including bKash, Rocket, Local and International
Credit Card, PayPal etc.

Will you transfer over my website?

Unlimited Storage is a myth. As everything has limit. We're upfront with our shared hosting plan limits and don't hide hidden limits in our Terms of Service like most unlimited storage providers.

What is BDIX?

BDIX is the first Internet Exchange Point (IXP) of Bangladesh. It was established to provide physical interconnection for its members to exchange and route local Internet traffic locally through it. Since 2014, BDIX has maintained leadership of the fast-developing Internet industry of Bangladesh by providing high quality services that provided fast, cost-effective and efficient Internet connections for its members and their customers. BDIX is a not-for-profit venture of the Sustainable Development Networking Foundation (SDNF) Bangladesh. So far more than 110 Organizations of different types (ISPs, Mobile Operators, Content Providers) are peering through BDIX.

How Does BDIX Hosting Work?

Every day, many content and websites are being hosted targeting local visitors. BDIX hosting is a boon for those sites where most of the target audience is from Bangladesh. When Bangladeshi users visit a site on the BDIX network, it will be connected to the server in 1-3 ms. The website will load fast in the browser that will feel like browsing on your own PC. The most used location in Bangladesh is the location server in the US. The response time for USA servers excluding CDN is 250 to 450 milliseconds. If the response is high, the site loading time will be more. On the other hand, the lower the response time, the faster the loading of the site will be. The response time can be easily checked by pinging the domain from the command prompt.

Why I choose BDIX Hosting?

Our BDIX Hosting is optimized for small businesses, startup businesses, blogs, personal websites, etc. If your website most of the traffic comes from Bangladesh then BDIX Hosting Will be best choice for you.

Is BDIX Hosting Perfect for me?

Our BDIX Hosting plan based on small, startup type business, blog, personal website etc. If you are looking for best hosting solution for this type website then this package is perfect for you.

Can I upgrade my plan later?

Yes, you can upgrade your plan anytime. But, If you looking for more resource in your BDIX package then you can only upgrade from BDIX Hosting package to BDIX Business Hosting package anytime.

Do I get Terminal Access?

Yes, you will get terminal access with Business Pro and Business Ultimate plan.

What are the benefits are BDIX Business Hosting?

BDIX Business Hosting has more resource, more features etc, which is better for your biggest company or ecommerce site.

Why I Choose BDIX Business Hosting?

If your business most of the users or customers comes from Bangladesh or if your business is Bangladesh based then BDIX Hosting Will be best choice for you.

Is BDIX Business Hosting Perfect for My Business?

Our BDIX Business Hosting plan based on ecommerce store/corporate company/news-portal/blog etc. If you are looking for best hosting solution for this type website then this package is perfect for you.

Can I upgrade my plan later?

Yes, if you looking for even more resource then you can upgrade your plan anytime.

How long does it take to setup my account?

Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, we will setup within 24 hours.

Which Plan Should I Choose?

You can upgrade or downgrade your hosting plan anytime without downtime. If you are not sure which plan will be most suitable for you, we recommend to start small and scale your way up.

Can I upgrade my plan after I sign up?

Yes, you can upgrade your plan any time without any downtime. Upgrading your plan is easy and free, scale up at any time from your dashboard with a click of a button. For more information click here

Does Bangla.biz charge any hidden fees?

We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.

Will you transfer over my website?

Transfering from another host? Our expert support team is standing by to transfer your site from your old host. 

What payment methods do you accept?

We accept a wide variety of payment methods including Rocket, bKash, Local and International Credit Card, Paypal etc.

What is RDP?
Remote Desktop Protocol (RDP), also known as Remote Desktop Connection, is a way of network communication between two computers by means of a full graphic environment remotely. Microsoft developed RDP for conveying virtual network server data to clients with ease.
What are the features of a Windows RDP?
With a Windows RDP, you’re allowed to enter a remote host, as done remotely for sure, and access applications and desktops.
How does RDP work?
The core concept of RDP is to transmit an output device like a monitor from a server to get the input methods like a mouse and keyboard from a client, then sending it again to the server. It’s how you do your work with your local computer, whilst RDP is 100% remote.
Does BDIXHOSTING charge any hidden fees?

We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.

What are the benefits of RDP?
RDP has a high-speed internet connection, so it is used for tasks that require high speed internet connection. In addition, SEO experts use RDP for a specific location when targeting keywords for a site.
Can I upgrade my RDP package later?
Yes, you can upgrade your RDP package at any time.