Frequently Asked Questions - FAQs
Some FAQs that you have to face every day!
Who We Are?
We are BDIX Hosting Company. We Provide Domain, BDIX Business Hosting, Dedicated Server, VPS, RDP etc.
BDIX Hosting Provide Domain & BDIX Hosting Services With Honestly and 24/7 Friendly Customer Support.
Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, We will setup within 24 hours.
We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.
We accept a wide variety of payment methods including bKash, Rocket, Local and International
Credit Card, PayPal etc.
Unlimited Storage is a myth. As everything has limit. We're upfront with our shared hosting plan limits and don't hide hidden limits in our Terms of Service like most unlimited storage providers.
BDIX is the first Internet Exchange Point (IXP) of Bangladesh. It was established to provide physical interconnection for its members to exchange and route local Internet traffic locally through it. Since 2014, BDIX has maintained leadership of the fast-developing Internet industry of Bangladesh by providing high quality services that provided fast, cost-effective and efficient Internet connections for its members and their customers. BDIX is a not-for-profit venture of the Sustainable Development Networking Foundation (SDNF) Bangladesh. So far more than 110 Organizations of different types (ISPs, Mobile Operators, Content Providers) are peering through BDIX.
Every day, many content and websites are being hosted targeting local visitors. BDIX hosting is a boon for those sites where most of the target audience is from Bangladesh. When Bangladeshi users visit a site on the BDIX network, it will be connected to the server in 1-3 ms. The website will load fast in the browser that will feel like browsing on your own PC. The most used location in Bangladesh is the location server in the US. The response time for USA servers excluding CDN is 250 to 450 milliseconds. If the response is high, the site loading time will be more. On the other hand, the lower the response time, the faster the loading of the site will be. The response time can be easily checked by pinging the domain from the command prompt.
Our BDIX Hosting is optimized for small businesses, startup businesses, blogs, personal websites, etc. If your website most of the traffic comes from Bangladesh then BDIX Hosting Will be best choice for you.
Our BDIX Hosting plan based on small, startup type business, blog, personal website etc. If you are looking for best hosting solution for this type website then this package is perfect for you.
Yes, you can upgrade your plan anytime. But, If you looking for more resource in your BDIX package then you can only upgrade from BDIX Hosting package to BDIX Business Hosting package anytime.
Yes, you will get terminal access with Business Pro and Business Ultimate plan.
BDIX Business Hosting has more resource, more features etc, which is better for your biggest company or ecommerce site.
If your business most of the users or customers comes from Bangladesh or if your business is Bangladesh based then BDIX Hosting Will be best choice for you.
Our BDIX Business Hosting plan based on ecommerce store/corporate company/news-portal/blog etc. If you are looking for best hosting solution for this type website then this package is perfect for you.
Yes, if you looking for even more resource then you can upgrade your plan anytime.
Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, we will setup within 24 hours.
You can upgrade or downgrade your hosting plan anytime without downtime. If you are not sure which plan will be most suitable for you, we recommend to start small and scale your way up.
Yes, you can upgrade your plan any time without any downtime. Upgrading your plan is easy and free, scale up at any time from your dashboard with a click of a button. For more information click here
We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.
Transfering from another host? Our expert support team is standing by to transfer your site from your old host.
We accept a wide variety of payment methods including Rocket, bKash, Local and International Credit Card, Paypal etc.
We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.
